Last checked: 2026-08-29
The fastest way to reach budapest.boats is email: contact@budapest.boats. There’s no phone line and no office you can walk into — we’re a small editorial team, and email keeps everything answerable.
What to write us about
- Corrections. A price changed, a dock moved, a boat isn’t running? Tell us. Factual errors are our top-priority queue and we fix them fast — the page’s last-checked date updates when we do.
- Help choosing a cruise. Stuck between a night cruise and a dinner cruise, or unsure what works with kids or a wheelchair? Ask — describe your group, budget and dates and we’ll give a straight answer.
- Partnership inquiries. Operators, platforms and fellow publishers: we’re open to talking, but editorial coverage is never for sale.
Response expectations
We answer within a few business days. Around peak dates — 20 August fireworks, New Year’s Eve — it can take a little longer.
We read and reply in English, Hungarian, Italian, French, German and Spanish — write in whichever is easiest for you.
What we can’t help with
We are an independent guide, not a ticket office, so we cannot process, change or refund bookings. If something went wrong with a reservation, contact the platform you booked through — for most readers that’s GetYourGuide, and our GetYourGuide guide explains exactly where to find their support and cancellation options.